Reference

Know What You Agree To Before You Start

These Terms & Conditions set out how your top4wd account works — what we expect from you, what you can expect from us, and how deposits through DANA, OVO, and GoPay are handled.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessSubject to local lawUpdated terms take effect on notice
top4wd Know What You Agree To Before You Start
HOW WE HANDLE THIS

How top4wd Applies These Terms Day to Day

Our approach to these terms is straightforward — we write them so you know exactly where you stand on account use, payment handling, and what happens when something goes wrong. Each section is designed to be actionable, not buried in legal filler.

Account Security Your login credentials are your responsibility. We use OTP verification on sign-in and flag any unusual access patterns on your account automatically.
Data Handling Account data you provide — including wallet details for DANA, OVO, or GoPay — is used only for transaction processing and identity verification, nothing else.
Retention & Deletion We retain account records for as long as required under applicable rules. You can request a review of what we hold by contacting support with your account ID.
Terms Change Requests If you disagree with an updated clause, stop using the platform and contact us. We'll explain what changed and, where possible, address your concern directly.
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these Terms & Conditions is unclear — whether it's about your account status, a DANA or OVO deposit dispute, or how withdrawal verification works — our support team is available to help. Reach out through any of the channels below and quote your account ID so we can pull up your details quickly.

Live Chat Open the chat widget inside your account dashboard. It connects you directly to an agent who can walk through any clause in these terms with you.
Email Support Send a detailed message to our support address. Include your registered account email and the specific section of the terms you want clarified.
Account Help Center Browse the Help Center from your account settings page. It covers common terms questions including wallet verification, account suspension, and deposit scope.

Common Questions About These Terms

These are the questions we hear most often about how our Terms & Conditions work in practice — covering account eligibility, payment disputes, verification steps, and how to raise a concern.

They apply to anyone who opens or uses a top4wd account where access is permitted under local law. Eligibility depends on your region and applicable local regulation.

A GoPay transaction dispute is subject to both GoPay's own service terms and ours. Contact support with your transaction reference and we'll coordinate the review process.

No. These terms allow one account per person. Duplicate accounts are against our rules and may result in both accounts being suspended pending a review.

All accounts go through an identity check before the first withdrawal is released. You'll need to confirm your registered name matches the wallet — DANA, OVO, or GoPay — you're withdrawing to.

We post an update notice on the platform when terms are revised. Continuing to use your account after the notice date means you accept the updated version.

Send a written request to our support email with your account ID. We'll confirm what data we hold and walk you through any correction or deletion options available.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.