Reference

How top4wd Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we keep it secure.

Account data protectionDANA, OVO, GoPay deposit privacyCookie controls in your accountYour right to request data accessDirect contact for privacy queries

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

top4wd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with top4wd, we collect the details you provide during registration — your name, email address, and contact number. When you fund your account through DANA, OVO, or GoPay, we record transaction references to verify that deposits match your wallet and reach

1
your account correctly. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and pages visited — to maintain platform security and detect unusual access patterns. This data helps us flag
2
account activity that does not match your usual login behaviour, such as a new device connecting from an unfamiliar location. We may share limited data with payment processors and fraud-prevention services where required to complete a transaction or investigate a dispute. We do not sell your
3
personal data to third parties for marketing. Retention periods vary by data type: account registration data is held while your account remains active, and transaction records are kept for the period required under applicable financial regulations. Where local law in Indonesia governs your data rights, those
4
rules apply to how we process and retain your information. If you want to know exactly what data we hold on your account, you can contact our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security is built into the account flow, not added as an afterthought. From the moment you verify your wallet at deposit to the session you close on mobile, we apply consistent practices to keep your information safe and your account access controlled.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences from your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If our system detects a new device or unusual IP, it prompts a second verification step before granting account access.

Data Retention

We keep account registration data for as long as your account is open. Transaction records tied to DANA, OVO, and GoPay deposits are retained for the period financial regulations require, then deleted.

Your Access Rights

You can request a full copy of the personal data we hold on your account. Submit the request through the Help Centre form or via email, and we will respond within the timeframe local regulations set.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how we handle your data, want to request a copy of your account information, or need to raise a concern about how your DANA, OVO, or GoPay transaction data was processed, our support team is the right place to start. We aim to respond to privacy-related requests as quickly as account queues allow. Players in Palembang and across Indonesia can reach us through the channels below.

Common Questions About Your Data and Privacy

These are the questions we hear most often about how top4wd handles personal data, what your rights are, and how to act on them. If your question is not here, contact support directly through your account dashboard.

We collect your name, email address, mobile number, and the details you enter during account verification. Payment references from DANA, OVO, or GoPay deposits are also recorded to match transactions to your account.

We share limited data only with payment processors and fraud-prevention partners when needed to complete a transaction or investigate a dispute. We do not sell your data to marketing companies or unrelated third parties.

Submit a data access request through the privacy form in your account Help Centre, or email our support team with your registered username. We will process the request in line with the timeframe local regulations require.

Yes. You can request deletion of your personal data by contacting support. Note that transaction records tied to financial regulations must be kept for the required retention period before they can be removed.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. You can disable non-essential cookies through your browser settings without losing access to your account.

We store only transaction references — not your e-wallet PIN or full payment credentials. These references are used solely to verify that your deposit reached the correct account and to resolve any transaction disputes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoSuper Bull Online Room

How top4wd Handles Your Personal Information

How We Protect and Manage Your Account Data

Contact Us About Your Privacy Rights

Common Questions About Your Data and Privacy

01 What personal data does top4wd collect when I register?

02 Does top4wd share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask top4wd to delete my account data?

05 How does top4wd use cookies and can I turn them off?

06 Is my DANA, OVO, or GoPay payment information stored securely?

Privacy Policy

Related pages

Related pages